Returns & Refund Policy

 

 

RETURNS:

 


We very much hope that you are pleased with your purchase from Bettie Vintage. However, if in the unlikely event, you would like to return/exchange. We are happy to refund your purchase which is under the time frame of 30 Days and please pay attention to the following facts that all return/exchange articles are:

 

 

  • Original condition as how you received it, i.e. in their original packaging, unworn, unwashed & clean.
  • The fitting tag must be intact to the product.
  • Complete with their original labels and tags.
  • Free from hairs, perfume, fluff, any make-up marks and odour.
  • Complete the return form providing the name and order number.

 

 

We recommend that you use a TRACKED SHIPPING SERVICE to return your goods as we are not liable for goods lost/delayed in the post.

Unless an item is faulty, incorrect or damaged on arrival, you are responsible for the cost of your return. In the unlikely instance that you receive an item that is faulty, incorrect or damaged, we are happy to cover the cost of your return, no matter where you are in the world.
In this case, please send a scan of your postal receipt to: sales@bettievintage.co.uk so that we can refund this cost to you. Unfortunately, we are unable to refund return shipping.
To make a return, please follow the directions on the returns form found in your parcel.

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